News and Events
Our biosimilar strategy prioritizes simplicity, offering a streamlined process with preferred biosimilars that deliver the same high-quality care as branded biologics.
PrecisionCare+: The Perfect Balance of Transparency and Precision
Recently, the FTC released an interim report shedding light on the practices of pharmacy benefit managers (PBMs). Let's dive into what this means and why now, more than ever, it’s crucial to consider a fully transparent, conflict-free PBM like TrueScripts.
The following is the pharmacy reimbursement appeal process pursuant to Tenn. Code § 56-7-3206.
TrueScripts, a pharmacist-founded and Team Member owned Prescription Benefit Management (PBM) company renowned for its commitment to "Amazing Care," announces further developments in its corporate culture initiatives with the appointment of two pivotal roles: the Dream Manager and the Director of People & Culture.
TrueScripts Management Services Welcomes Todd Burkart as New Vice President of Operations & Member Experience
TrueScripts Awards 17 Scholarships for Spring and Fall 2023
TrueScripts Celebrates 10 Years of Prescription Benefits Service and Client Partnerships
2024 Drug Manufacturers Price Increases
The company's transition to a Team Member Owned plan (also known as an Employee Stock Ownership Plan, or ESOP) turns more than 150 Team Members across the United States into company owners.
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
“TrueScripts has been recognized as an AchieveWELL 4 Star designated company through the Wellness Council of Indiana.”
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
TrueScripts Launches PriceProtector+, powered by GoodRx To Help Lower Out-of-Pocket Drug Costs
August 2023 - TrueScripts, an Indiana-based PBM partner dedicated to delivering uncomplicated and cutting-edge prescription benefit management solutions, is proud to observe its partnership with benefits advisors and plan sponsors recently recognized by The Health Rosetta for delivering one of "America's Top 50 Health Plans." Affectionately referred to as "The Rosie Awards," this recognition serves to honor the high-performing health plans implemented by employers who are working to transform the health and wellness landscape of their businesses and communities. Enabled by the industry's leading benefits advisors and solutions partners, these health plans deliver high-quality products, services, and results to the people they serve. As a "thank you" to the clients and broker/advisor partners who have entrusted TrueScripts to serve as their PBM and help deliver a top-performing health plan, TrueScripts is extending a congratulatory gift to each organization. On behalf of their honored partners, TrueScripts will be contributing a monetary donation to local food banks in their area. "The opportunity to partner with such caring and determined organizations who put people first and do their best to deliver valuable health benefits is such a privilege for the TrueScripts team," says Ali Goodwin, TrueScripts' Director of Corporate Relations. "To provide a donation on behalf of the folks who work so hard to provide for the people who rely on them is an honor." TrueScripts' Director of Product & Market Strategy, Lisa Gish, notes that it "takes a village" to develop and deliver high-performing health plans. She says "We are so thankful for strong partners who enable us to be the best version of ourselves so that, together, we can build a better future for healthcare." Gish speculates that while advisors and solution partners are critical components to success, progress is not possible without innovative and passionate employers who put their "nose to the grindstone" while never losing sight of what really matters…their people! It's in this shared value, Gish believes, that partnerships flourish. TrueScripts' partnering honorees are: Diversified Industrial Service Company – Advisor: Josh Butler, Butler Benefits & Consulting SavATree – Advisor: David Contorno, E Powered Benefits Waterford Union High School – Advisor: Adam Berkowitz, Simpara Woodard Cleaning & Restoration – Advisor: Adam Berkowitz, Simpara
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
TrueScripts Achieves SOC 2 Type II Compliance
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
Diabetes Drugs & Weight Loss
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
TrueScripts Named One of the “Best Places to Work in Indiana” for 2023
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
TrueScripts Partners with FlexHealth and GenXys to Accelerate Precision Prescribing Efforts
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
November 2022 It has come to our attention that individuals across the country are being wrongfully billed through Medicare for COVID-19 test kits by an organization known as Tru Script Pharmacy . From what we are told, the operation is working in a couple of ways: 1. Individuals are billed for and receive COVID-19 test kits to their homes from Tru Script Pharmacy without placing an order or approving any transaction. 2. Individuals sign up to receive “free” COVID-19 test kits through a Tru Script Pharmacy Facebook ad but never receive the kits and are billed through Medicare. Tru Script Pharmacy is of no affiliation to TrueScripts Management Services, and we have reported this action to the Federal Trade Commission and U.S. Department of Health & Human Services. In the interim, we urge others to be cautious of Facebook ads and never to provide Medicare or other personal information to sources you do not know and trust. If you suspect that Medicare is being charged for an item or service you did not receive or approve of, please call this number to report suspected fraud or abuse: 1-800-MEDICARE (1-800-633-4227). Remember : Medicare covers the COVID-19 vaccine at no cost to you, so if anyone asks you for your Medicare Number to get the vaccine or a free COVID-19 test, it is likely a scam.
On Oct. 29, TrueScripts, along with other supporting sponsors, hopes to serve as a blessing to others as a Zombie Sponsor of the Daviess Community Hospital (DCH) Foundation's second annual "Spud to Stud Spooktacular 5K" in our home community of Washington, Ind.
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
TrueScripts is excited to announce its partnership with HRD – A Leadership Development Company in Carmel, IN. The partnership will employ a program focused on building leaders by taking team members through a development process and preparing them for career growth. This program will help set up TrueScripts for future success and foster our culture of servant leadership. Investing in our people is our number one priority, which, in turn, helps us best serve our clients and members. As part of our ongoing efforts to support a communicative and collaborative environment, we recently conducted "stay interviews" to help us understand what makes team members want to stay at TrueScripts and what may make them want to leave. We received excellent feedback and found that many team members have a desire to grow and advance within the company. It was this feedback, in part, that led us to seek out a leadership development program. In our pursuit, we have found a magnificent partner in HRD and look forward to the expert guidance they will provide in strengthening our leaders and elevating our business strategy. ### About TrueScripts Management Services TrueScripts Management Services is a pharmacist-founded, fully transparent PBM that has been revolutionizing the pharmacy benefit management industry since 2014. Our mission is to build lasting relationships by providing prescription benefit management expertise at a personal and customized level to ensure optimum value at the lowest possible cost. The people we serve can rest assured in our commitment to lowering prescription drug spend, achieving clinically effective solutions, and always delivering Amazing Care - www.truescripts.com ### About HRD* At HRD, we are on a mission to improve the world, one leader at a time. We believe that the improvement of a leader comes from within, through personal development from experiencing a growth journey to change, rather than skills to be obtained through training courses. Every single leader comes to your business with their own past experiences, values, fears, and desires. To improve their mindset, to want to change, to grow and be the best leader they can be, they must be supported and understood as an individual. – www.hrdleadership.com
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
Through our TrueLife program, which encompasses Life’s Culture, Life’s Skills, and Life’s Dreams, team members work with our Dream Manager to express and achieve their dreams. Each month, we recognize one of our dreamers and ask them to share their story.
TrueScripts is honored to recognized as the #1 medium-sized Best Places to Work in Indiana.
TrueScripts Management Services is proud to announce and welcome Mark Davenport as the company's National Director of Business Development. In alignment with the company’s mission and in an effort to extend the reach of its solutions, TrueScripts sought out an experienced representative of the employee benefits community. Mark’s role will serve to build lasting relationships on a national level so that the TrueScripts team may continue delivering transparent prescription benefit solutions to as many clients and members as possible. Mark Davenport comes to TrueScripts with a rich history in the employee benefits space, having worked in the industry for the past 23 years. Over this time, Mark has held a number of positions, ranging from Account Executive to Vice President. His ability to establish relationships and build sales teams have awarded great recognition and results over the years. Mark is a graduate of Indiana State, where he majored in Insurance and Risk Management. Originally from Ft Wayne, he now resides in Tampa, FL, with his twin teenage children. Outside of work, Mark enjoys CrossFit, all things University of Michigan, traveling, golf, and live music. TrueScripts looks forward to a bright and expansive future with Mark. His advanced insight and interpersonal savvy skillset will be a great extension of the team’s existing efforts. All that we do will reflect our commitment to Amazing Care! Click here for official press release
Gabhart Named IACC Southwest District President TrueScripts Founder and Daviess County Commissioner, Nathan Gabhart, RPh, has been named President of the Indiana Association of County Commissioners Southwest District. Gabhart’s peers elected him to represent them during the IACC’s 2021 Annual Conference last week. This nomination, however, is one of familiarity to Gabhart, who has served in several positions throughout the years, including IACC President in 2018. As district president, Gabhart will serve on the IACC’s board of directors, which determines policies and legislative goals for the association. It is this nature of focus that also drives his efforts behind TrueScripts Management Services, the prescription benefit management company he founded in 2014. Gabhart says, “I started TrueScripts in 2014 because I saw a problem. I saw patients getting beat down by the system and businesses struggling because of poor policies. I knew I had to do something. My duties as a County Commissioner, along with my past involvement as President of the Indiana Pharmacy Alliance and Community Pharmacies of Indiana, all coincide to work for the greater good of the people I serve. I pray that I can use my knowledge and expertise to make things better for those who don’t have a voice, or who maybe just don’t understand what is going on.” Gabhart plans to run for a third term as a Daviess County Commissioner next year and, alongside his TrueScripts team, will continue to lay profound groundwork for disrupting the PBM industry and reviving patient advocacy. All that we do will reflect our commitment to Amazing Care! Click here for official press release
TrueScripts Management Services Announces Dave Parker as Vice President of Sales and Marketing This new role for the company arises from the group's mission to build lasting relationships. Operating as a Prescription Benefit Manager (PBM) in a world where PBMs are so rightfully distrusted can prove challenging. However, TrueScripts' mission is philosophical, and the team acknowledges its duty to provide truly transparent prescription benefit solutions to as many people as possible. In an effort to extend the reach of their solutions, TrueScripts sought out a trusted member of the healthcare community. Dave Parker comes to TrueScripts with a rich history in the health benefits space, having worked with Meritain Health for the past 22 years of his career. At Meritain, Dave held positions of U.S. Head of BPO Business Development and U.S. Head of National Accounts. His responsibilities included focusing on the growth and development of Meritain's Business Process Outsourcing, the overall management of national account sales and client management teams, the development of national sales strategies, and the achievement of sales and client retention objectives. Parker joined Meritain Health in 1999. Previously, he was Regional Vice President of National Benefit Resources in Atlanta, GA, Sales Executive with InterCare Health Systems in Englewood, CO, and Brokerage Manager and Vice President of Agents & Brokers Financial, Inc. of Albuquerque, NM. Parker attended Auburn University in Montgomery, AL. He is a member of the Inter-Company Marketing Group and the Self-Insured Institute of America. TrueScripts looks forward to a bright and prosperous future with Dave. His entrepreneurial spirit, servant heart, and established book of relationships make him a perfect fit for the company’s mission of building lasting relationships. All that we do will reflect our commitment to Amazing Care! Click here for official press release
TrueScripts Management Services Announces Tom Brew as Director of Business Development, Ohio. TrueScripts Management Services is pleased to announce and welcome Thomas (Tom) Brew Jr. as a Director of Business Development for the Midwest Division. Brew will provide an additional layer of support and service to benefits brokers and advisors in the Ohio area. Brew most recently served as Strategic Relationship Manager for a medical captive insurance provider and brings with him a strong variety of wellness, benefits, and stop-loss expertise. Brew has received several awards and recognitions throughout his professional tenure, including Rising Star in Advising (2018), Employee Benefits Advisors, and Young Leader of the Year (2017), United Way of Lake County. Brew’s commitment to developing himself and the communities around him makes him a strong cultural fit for the TrueScripts team. At the same time, his professional experiences bring significant value to the partners we serve. Brew is a graduate of Case Western Reserve University in Cleveland, OH, where he studied Public Health. Today, he remains in the Cleveland area, where he resides with his wife (Dana) along with their son (Bennett) and daughter (Palmer). “Tom’s intellect and charisma are a great complement to the TrueScripts team. We are thrilled to have him and the support he will provide to our expanding regional business sector,” said Dave Parker, VP of Sales & Marketing. All that we do will reflect our commitment to Amazing Care! Click here for official press release
TrueScripts Management Services is pleased to announce and welcome Stacey Bane, PharmD, as National Director of Business Development. As a Doctor of Pharmacy with broad expertise in leading high-performing teams, organizing advanced sales and marketing initiatives, and delivering transformational growth, Stacey will serve to support and build TrueScripts' innovation efforts and broker relationships across the US. "Our mission is to build lasting relationships by providing prescription benefit management expertise. And having the opportunity to bring on a pharmacy expert such as Stacey will prove invaluable to this mission," said TrueScripts VP of Sales and Marketing, Dave Parker. He continues, "Stacey's combined skillset of clinical and technical proficiencies bring a special X factor to our Business Development team." Stacey joins TrueScripts from a nearly 12-year career with Genoa Healthcare, where she most recently pioneered a new business line, bringing customized pharmacy services to residential assisted living communities. In this role, she hired and trained 10 Business Development Directors and signed 100+ agreements with assisted living communities. Under her direction, the team ranked #1 nationwide for the highest employee engagement survey scores in the Sales & Growth category. Additionally, Stacey's professional achievements have awarded her recognition in other spaces, including 2018 Presidents Club winner - Top 5% Performing Pharmacy Site Managers, and 2019 - 2020 Presidents Club - Top Sales Director. Stacey notes that "According to Myers-Briggs, I am an ESTJ, and as an "Executive," I am known for leading the way, especially during difficult times. My respect for tradition and order motivates me to work harder to bring families and communities closer together. I am very passionate about innovation, trust, customer satisfaction, and client success." TrueScripts looks forward to a bright and prosperous future with Stacey. All that we do will reflect our commitment to Amazing Care! Click here for official press release
TrueScripts recognized as an AchieveWELL 3 Star designated company through the Wellness Council of Indiana
TrueScripts Management Services is excited to publicize the successful transition of Chief Executive Officer from Founder Nathan Gabhart, RPh, to President Dean Merder. Nathan will continue to serve on the Board of Directors alongside TrueScripts Co-Founders Kevin Messmer, J.D., and John Bell. “This fearless transition of leadership is a direct reflection of the remarkable TrueScripts team,” says Nathan. “To have the confidence to take this company that we built from scratch and pass the torch with conviction is a true testament to Dean and the entire TrueScripts team.” Nathan continues, “I want to make it very clear to our team and our stakeholders, TrueScripts is not going anywhere. We have a moral obligation that cannot be bought out. TrueScripts was born from a philosophical mission to provide truly transparent pharmacy benefit solutions. The basis of this mission is to build lasting relationships, and Dean is absolutely the best at that. My confidence in sustained success is founded in his rich history of leadership and our team’s extraordinary ability to create and deliver innovative solutions.” In September of 2018, Dean Merder was brought on as the Chief Experience Officer with rapid promotion to President in November of 2020. In these positions, Dean has served as a beacon of sorts – guiding the TrueScripts team to uphold the company’s core values - Integrity, Respect, Innovation, and Service - and project them unto the people we serve. His forward-thinking and open-minded attitude has proven to be highly successful, reflecting our client and team member retention rates that remain in the mid 90’s. “I believe that the most important aspect of my job has been and will continue to be serving as a Keeper of the Culture,” says Dean. “Nathan, Kevin, and John built a rock-solid foundation for TrueScripts, and we are well-positioned for a promising and prosperous future. It is my duty to continue guiding their creation in a way that stimulates the grit, compassion, and skill needed to make a positive impact on the lives of others. It is a privilege to lead this principled company and to build upon Nathan’s legacy. I vow to lead each day with purpose as I encourage our team to challenge the norm, empower them to push the envelope, inspire them to act with empathy, and energize them when times are weary.” Nathan’s vision of building a PBM that does things “the right way” has quickly developed into a nationwide operation, which solidifies his belief that “if you do good things, good things will happen.” Going forward, the TrueScripts innoveering team will focus on sustainable cost-saving solutions, continued client and member satisfaction, enhanced clinical outcomes, new technology services, and dedication to our team. All that we do will reflect our commitment to Amazing Care! Click here for official press release
We say it often, “Amazing Care starts from within.” But what exactly does that mean? To us, it means cultivating a workplace culture rich in resources necessary for the professional development and personal growth of our team. We recognize that our success is dependent on our team’s commitment to Amazing Care and that it is our duty to celebrate and support their dedication. In alignment with this mission, we would like to share with you some exciting advancements recently made in our corporate culture.
The TrueScripts team spent #DayofCaring2021 helping to tidy the grounds and clean buildings for Camp Illiana, a local non-profit organization that offers various camps and retreats for youth and families. Getting our hands dirty so that Camp Illiana leaders can focus on their mission of serving others was both an honor and a pleasure! Our group had so mu ch fun serving the community with other area organizations on this beautiful day.
TrueScripts Named One of the Best Places to Work in Indiana for 2021
The gala, presented by TrueScripts, will air on Facebook to raise funds for critically ill children in South Carolina
Kindness and compassion, among others, are virtues of Amazing Care that run deep through the heart of TrueScripts. While on a day-to-day basis, it is our mission to enrich the lives of others by providing prescription benefit management services, our acts of service extend far beyond that of PBM expertise. We advocate, we serve, we pray, we promote, and we act! No matter how small the act, we spread kindness in all that we do and make it our personal mission to leave others better than we found them. During the holiday season, these acts of kindness often hold more significance than usual, as this is certainly not “the most wonderful time of the year” for all. And for those who may be struggling during the holidays, it is more critical than ever that we do our part to share kindness and joy. From the very beginning, TrueScripts has had the desire for each of our team members to experience what it is like to “pay it forward.” And so, each year, team members are given a small fund to be spent on providing Random Acts of Kindness to others throughout December. Christmas time is a very special time of year for the TrueScripts family, and our Random Acts of Kindness ventures are one of the main reasons. We truly feel that giving is better than receiving and have been blessed to provide others with kindness in the following ways this year: Leaving generous tips to the staff at local restaurants, hair salons, and more. Delivering lunches, gift baskets, flowers, and cards to healthcare staff. Purchasing Christmas gifts, school supplies, clothing, and more for children in need. Handing out Christmas cards with cash to individuals at random. Organizing private movie theater showings for special needs groups. Taping gift cards to gas pumps as a surprise to the next unsuspecting patron. Taking quarters to the laundry mat so that others may do their laundry for free. Sponsoring pet adoptions at local animal shelters. Donating supplies and/or money to a variety of non-profit organizations. Delivering hot coffee to those working out in the cold. Donating cash anonymously to families in need. And more! The world can be a dark place, but if these random acts of kindness can help alleviate burdens and lift the spirits of our neighbors in need, then we have taken a massive step in the right direction. In a world where you can be anything, be kind.
At TrueScripts, we are building a culture of philanthropy. This includes promoting a shared perspective on the importance of giving, serving, and providing Amazing Care!
Thankful. With all of the challenges that 2020 has brought to each of us, we are thankful. The trust that our clients have put into TrueScripts enables us to serve in various ways beyond our PBM experience. As a token of our gratitude for this trust and partnership, we are honored to give back on their behalf. This year, we have partnered with the Million Meal Movement to provide over 23,000 meals to those in need. We feel the greatest need during these unprecedented times is to ensure that food is provided to our surrounding neighbors. So “THANK YOU” again to each of our partners for their continued trust. We are so grateful for this opportunity to share our #AmazingCare #MillionMealMovement
TrueScripts Announces 2020 Scholarship Recipients TrueScripts Management Services, headquartered in Washington, Indiana, provides prescription benefit management expertise to clients across the country. The company was created from a philosophical mission to provide solutions and assistance for the rising costs of prescription medications. As an internal building block to their culture of philanthropy, TrueScripts awards scholarships to all full-time undergraduate students of its team members. The scholarship program commenced in the Fall of 2017, with $1,250 provided to students each Spring and Fall semester. TrueScripts would like to recognize and congratulate the following 2020 scholarship recipients as they take on the school year ahead:
(9/15/20) Day of Caring 2020 - TrueScripts volunteers celebrated the day by cleaning out transportation vans for Four Rivers Resource Services. This local non-profit provides services and support to children and adults with disabilities throughout Indiana. Our team was so honored to spend the day serving those who have dedicated their lives to serving others. #DayofCaring #AmazingCare #CommunitySupport
As part of their 2020 Up, In, and Out Mission, area youth volunteers with the PowerHouse have been hard at work this week making improvements around the community. In support of this generous effort, the TrueScripts team is preparing and providing sack lunches to fuel the force! Additional lunches will also be delivered to the Lighthouse Recovery Center, Daviess County Jail, and the Washington Firefighters Local 495. #AmazingCare #CommunitySupport
Feed My Sheep, Washington’s local food bank, remains committed to serving members of the community, even during a pandemic. Rather than cancelling the 4/23/20 food drive, volunteers worked quickly to turn the set-up into a drive-through operation so that clients and volunteers could remain safe and socially distanced. Members of the TrueScripts team and their families showed up and masked up to provide meals and Amazing Care to those in need!
