Our Members
TrueScripts’ clinical care approach is built to educate and inform so that, together, we can achieve solutions that are both cost and therapeutically effective for you.
Custom built by our in-house team of experts, the TrueScripts Member Portal delivers advanced technology and tools that will help you get the most out of your prescription benefits plan.
• Personal Plan Information and Claims History
• Real-Time Drug Price Lookup
• Pharmacy Locator
• Member Forms and Resources
• ID Card Information
* Please note, members new to the TrueScripts family will be able to register for the portal on or after their effective date. If you have questions, please contact our Member Services and we will be happy to assist you.
NOTICE: Our drug tier levels have been recently renamed for 2024. Please review the formulary lists below and if further assistance is needed, call the TrueScripts Member Care Team at 844-257-1955.
2024 - 2025 Formulary Lists
The formularies below are prescription drug lists of brand-name and generic medications that have undergone careful review by a committee of prescribers and pharmacists. Medications on these lists are subject to plan parameters and changes made in accordance with our actively managed formulary. For specific coverage and limitations information, as well as details about your co-pay, please refer to your benefit plan documents or contact your TrueScripts Member Care team.
The specialty drug formulary changes from time to time. To see if your prescription is covered under the plan, as well as the level of coverage, please contact TrueScripts at 844-257-1955 .
2024 Formulary Lists
2025 Formulary Lists
Pharmacy Locator
Simplify your life. With more than 70,000 pharmacies in the TrueScripts network, you are sure to find one convenient to you.
New Member Intake Form
Members that are new to the TrueScripts family and are taking a specialty medication or a medication that currently requires your physician to complete a Prior Authorization (PA), please complete this electronic intake sheet or contact our Member Care team at 844-257-1955 for assistance in preventing disruption to your prescribed drug therapy.
Prescription Drug Reimbursement
To seek reimbursement for Rx costs, submit one of our easy to use forms below. Click the blue button to submit your reimbursement electronically or the green button to submit manually. Submitting your request electronically will provide the quickest turnaround time for reimbursement.
For manual submissions, please mail this form and all original prescription receipts to:
TrueScripts Management Services
Attn: Claims
513 E South Street
Washington, IN 47501
You may also send via fax to 812-257-1968
