TrueScripts Timeline - Celebrating 10 Years in 2024

February 27, 2024

TrueScripts Celebrates 10 Years of Prescription Benefits Service and Client Partnerships

February 2024 - TrueScripts Management Services, a prescription benefit management (PBM) company in Washington, IN, gratefully celebrates its 10th anniversary in business. This milestone is a testament to the company's commitment to excellence, continuous innovation, and, most importantly, the invaluable relationships built with clients, partners, and its own team members over the past decade.

 

From its humble beginnings in 2014, TrueScripts has grown from a visionary startup to a nationally recognized trailblazer in the PBM sector, focusing on bringing unprecedented service and transparency to an industry of depraved reputation. Today, TrueScripts is a Team Member Owned Company (aka ESOP) with a team of more than 150, serving over 500 clients, and delivering Amazing Care to members across all 50 states. 

 

The journey began with a simple mission: to build lasting relationships by providing prescription benefit management expertise at a personal and customized level to ensure optimum value at the lowest possible cost. TrueScripts has been steadfast in its commitment to ensuring cost-effective, high-quality healthcare solutions for both clients and members. 

As TrueScripts reflects on the past decade, it wishes to extend a heartfelt thank you to the clients and partners who have been with the company since its inception. Their trust, loyalty, and collaboration have been pivotal in TrueScripts' growth and success. 

 

"We are forever grateful that these clients (and all of our clients) chose to entrust us with caring for their most valuable resource – their people," says TrueScripts Founder Nathan Gabhart. 

 

Recounting the formation of TrueScripts, Nathan says, "Being a pharmacist, I saw first-hand a number of issues in the industry, which led me to decide we could do something better. We knew there was so much false information and manipulation in the traditional PBM space, so we wanted something to be true. Co-Founder Kevin Messmer adds, "It was all about creating a company that first and foremost cares." This concept reverberates through to the very core of TrueScripts as Co-Founder John Bell recalls, “We have always agreed that we never want to be the biggest PBM, just the best PBM. “Best” to us means always providing Amazing Care internally to our TrueScripts family and externally to our clients and members.

 

As TrueScripts celebrates its 10th year of making a difference in people's lives, the team wishes to share a collective message, "Our shared vision is to deliver Amazing Care to every person we serve, every day. And as the owners of TrueScripts, our commitment to excellence means remaining committed to the success of the people we serve." 

By Dawn Schnell March 4, 2025
At TrueScripts, giving isn’t just an occasional act—it’s woven into the fabric of who we are. From the company’s inception, our founders envisioned a culture that prioritized not just business success, but also the betterment of our communities. This commitment is reflected in everything we do, from our annual profit tithing to the personal generosity we encourage among our team members. Each year, TrueScripts donates 10% of its profits to charitable organizations. This isn’t a practice we adopted over time; it’s a cornerstone of our mission. It underscores our belief that success isn’t solely measured in dollars, but in the impact we can have on others. Our Random Acts of Kindness (RAK) program empowers every team member to make a difference. Each year, employees receive funds to donate to nonprofit organizations they’re passionate about. This program fosters personal connections to causes, ensuring our giving resonates deeply and authentically. But it doesn’t stop there. Around the holidays, team members are gifted additional RAK funds to spread kindness in everyday life. Whether it’s paying for a stranger’s coffee, leaving an extra-generous tip at a favorite restaurant, or helping a family in need, the choice is theirs. These acts of kindness create ripple effects, bringing joy and relief in ways that may seem small but often mean the world to those on the receiving end. In addition, we maintain a dedicated pool of RAK funds overseen by a committee. This resource allows us to respond to extraordinary circumstances—a coworker’s friend battling cancer, a family rebuilding after a house fire, or countless other situations where immediate support can provide a lifeline. At TrueScripts, giving extends beyond financial contributions. Our team actively participates in volunteer opportunities, faith-based services, and community events. Our goal is not only to share our expertise in prescription benefits but to create an environment of support and encouragement, fostering hope for those around us. We are proud of our giving culture and the difference we make—individually and collectively. Through intentional acts of kindness, faith-driven service, and community support, TrueScripts reaffirms its mission to not only improve lives but to inspire others to do the same.
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