Network Pharmacy Support
BIN/PCN: 025862/TSAC
TrueScripts serves as a true partner to our pharmacy providers, sharing your commitment to proper outcomes and offering our full support with the information and claims processing assistance you need to deliver amazing care. For optimum speed, accuracy and results, use the appropriate communication method listed below for all your questions and requests. For the quickest response, email is recommended.
TrueScripts Contact Information/Phone Number
Pharmacy Help Desk: 844-257-1955
Fax: 812-257-1968
Business Hours:
Monday through Friday
8:00 AM to 6:00 PM EDT
Business Address:
513 E. South Street
Washington, IN 47501
MAC Appeal Submission Guide and FAQ
The formularies below are prescription drug lists of brand-name and generic medications that have undergone a careful review by a committee of prescribers and pharmacists. Medications on these lists are subject to plan parameters and changes made in accordance with our actively managed formulary.
Mail Order Pharmacy
Costco Mail Order Phone Number
Mailing Address
Costco Mail Order Pharmacies
260 Logistics Avenue Suite B
Jeffersonville, Indiana 47130
Contact Us
Contact Us at this email with questions to any of the following:
- Claim payment questions
- Contract requests
- MAC Appeals
- EFT, ACH, 835 and Pay Center questions
- FWA and Credentialing question