Network Pharmacy Support

TrueScripts serves as a true partner to our pharmacy providers, sharing your commitment to proper outcomes and offering our full support with the information and claims processing assistance you need to deliver amazing care. For optimum speed, accuracy and results, use the appropriate communication method listed below for all your questions and requests. For the quickest response, email is recommended.

TrueScripts Contact Information/Phone Number

Pharmacy Help Desk: 844-257-1955

Fax: 812-257-1968

Business Hours:

Monday through Friday
8:00 AM to 6:00 PM EDT

Business Address:

513 E. South Street
Washington, IN 47501

MAC Appeal Submission Guide and FAQ

The formularies below are prescription drug lists of brand-name and generic medications that have undergone a careful review by a committee of prescribers and pharmacists. Medications on these lists are subject to plan parameters and changes made in accordance with our actively managed formulary.